At Joo Casino in India, our goal is to make your gambling experience enjoyable and exciting, but we fully support the principle of responsible gaming and believe this form of entertainment should be practiced with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder characterized by a strong dependence on gambling, difficulty limiting the money or time spent on gambling, and the potential to cause harmful consequences not only for the player but also for their loved ones.
That is why we provide tools that limit, reduce, or stop our members' gambling activities at their request. Indeed, every player has the option to:
- Choose to suspend play for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed upon receipt. However, increasing a deposit limit requires a 7-day waiting period. It is important to note that our staff has no control over these limits, which means they can only be modified or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Do I bet increasing amounts of money to achieve the same level of excitement?
- Do I hide from my loved ones the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our tools to limit yourself or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about gambling-related problems. We will listen without judgment and will strive to provide all possible solutions and assistance. Feel free to contact us via live chat or by email at [email protected].
